CXM
TechnologySprinklr, Inc. · Software - Application · $1B
What is Sprinklr, Inc.?
Sprinklr is an enterprise cloud software company that helps large brands manage customer experience across digital and social channels through a single unified platform.
Sprinklr's Unified Customer Experience Management platform lets enterprises listen to, analyze, and act on unstructured customer data across modern channels. Revenue comes from software subscriptions and professional services including training, managed services, and consulting delivered to global enterprise clients.
Founded in 2009 and headquartered in New York City, Sprinklr went public in 2021.
- Modern Research – social listening and insight analytics
- Modern Care – omnichannel customer service routing and resolution
- Modern Marketing and Advertising – content planning, publishing, and paid campaign management
- Social Engagement and Sales – conversation monitoring and social selling
Is CXM a Good Stock to Buy?
UQS Score rates CXM as Below Average overall.
The Risk and Valuation pillars stand out as relative bright spots, suggesting the stock does not carry extreme financial danger and is not priced at a steep premium relative to its fundamentals.
Quality, Moat, and Growth all register as Weak, pointing to meaningful challenges in profitability, competitive differentiation, and revenue expansion.
See the exact pillar breakdown and full financial metrics by signing up for a UQS Pro account. Sign up free →
Past performance does not guarantee future results. UQS Score is based on fundamental data and is not a buy/sell recommendation.
Does CXM pay dividends?
No — Sprinklr, Inc. does not currently pay a dividend.
Sprinklr does not currently pay a dividend. As a growth-stage enterprise software company, it reinvests available capital into product development and customer acquisition rather than returning cash to shareholders.
When does CXM report earnings?
Sprinklr reports earnings on a quarterly cadence, typical for US-listed equities.
The company's recent results reflect the pressures visible in its Weak Growth pillar — revenue expansion has been modest relative to enterprise software peers. Profitability metrics remain a work in progress.
For the most recent quarter's results, visit Sprinklr's investor relations page directly.
CXM Price History
-74.7% over 5Y
Monthly close, adjusted for stock splits and dividend reinvestment.
What if I invested in Sprinklr, Inc.?
Based on Sprinklr, Inc.'s historical closing prices, adjusted for stock splits and dividend reinvestment. Past performance does not guarantee future results. This is for informational purposes only and is not financial advice.
Frequently Asked Questions
What does Sprinklr do?
Sprinklr provides a Unified Customer Experience Management platform for large enterprises. It helps brands listen to customers across social and digital channels, manage customer service, run marketing campaigns, and analyze engagement — all from a single cloud-based system.
Does CXM pay dividends?
No, Sprinklr does not pay a dividend. The company focuses on reinvesting resources into its platform and growth initiatives rather than distributing cash to shareholders.
When does CXM report earnings?
Sprinklr follows a standard quarterly earnings cadence. Specific dates are not covered by our data source — check Sprinklr's official investor relations page for the current schedule.
Is CXM a good stock to buy?
UQS Score rates CXM as Below Average. While Risk and Valuation show relative strength, the Weak ratings across Quality, Moat, and Growth indicate meaningful headwinds. Pro members can view the complete pillar breakdown to form their own view.
Is CXM overvalued?
The Valuation pillar for CXM is rated Good, suggesting the stock is not trading at an extreme premium relative to its fundamentals. Full valuation metrics are available to Pro members on UQS Score.
What is CXM's market cap bracket?
Sprinklr is classified as a small-cap stock, meaning its total market value is smaller than large-cap enterprise software peers — a factor that can influence both volatility and growth potential.
Who founded Sprinklr?
Sprinklr was founded in 2009. Founding context and leadership history are widely available on the company's official website and public filings.
Is CXM a long-term quality investment?
As a long-term quality indicator, CXM's Below Average UQS Score — driven by Weak Quality, Moat, and Growth pillars — warrants careful consideration. The Risk pillar is rated Good, which provides some reassurance. Pro members can explore the full analysis.
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Pro Analysis
CXM — Score History
| Date | UQS | Quality | Moat | Growth | Risk | Value | Change |
|---|---|---|---|---|---|---|---|
| May 21, 2026 | 45.3 | 36.8 | 30.0 | 30.0 | 71.8 | 79.1 | -0.1 |
| May 20, 2026 | 45.4 | 36.8 | 30.0 | 30.0 | 71.8 | 79.3 | 0.0 |
| May 19, 2026 | 45.4 | 36.8 | 30.0 | 30.0 | 71.8 | 79.7 | -0.2 |
| May 16, 2026 | 45.6 | 36.8 | 30.0 | 30.0 | 71.8 | 80.9 | -0.3 |
| May 15, 2026 | 45.9 | 36.8 | 30.0 | 30.0 | 71.8 | 82.6 | 0.0 |
| May 14, 2026 | 45.9 | 36.8 | 30.0 | 30.0 | 71.8 | 83.1 | +0.2 |
| May 13, 2026 | 45.7 | 36.8 | 30.0 | 30.0 | 71.8 | 81.4 | +0.2 |
| May 12, 2026 | 45.5 | 36.8 | 30.0 | 30.0 | 71.8 | 80.1 | +0.6 |
| May 11, 2026 | 44.9 | 36.8 | 30.0 | 30.0 | 69.2 | 78.9 | +2.6 |
| May 10, 2026 | 42.3 | 27.8 | 30.0 | 30.0 | 69.2 | 76.7 | -2.7 |
CXM — Pillar Breakdown
Quality
— 36.8/100 (25%)Sprinklr, Inc. has average quality metrics, with room for improvement in margins or capital efficiency.
How effectively capital is deployed to generate returns.
Profitability relative to shareholders' equity.
Ability to convert revenue into operating profit.
Bottom-line profit as a share of revenue.
Asset productivity — how much gross profit each dollar of assets generates.
Free cash flow relative to market value.
Growth
— 30.0/100 (20%)Sprinklr, Inc. faces growth headwinds with declining or stagnant revenue trends.
Revenue trajectory over the last twelve months.
Compound annual revenue growth rate over 3 years.
Year-over-year earnings per share growth.
Analyst consensus for future revenue growth.
Analyst consensus for future earnings growth.
Risk
— 71.8/100 (15%)Sprinklr, Inc. maintains a reasonable risk profile with manageable debt levels.
Debt levels relative to earnings capacity.
Total debt relative to shareholder equity.
Short-term liquidity — ability to pay near-term obligations.
Earnings capacity relative to interest payments.
Valuation
— 79.5/100 (15%)Sprinklr, Inc. appears attractively valued relative to its earnings, cash flows, and sector peers.
Inverse of forward P/E — higher yield means cheaper stock.
How many years of FCF the market cap represents.
P/E relative to earnings growth — lower is more attractive.
Enterprise value multiple relative to sector median.
Moat
— 30/100 (25%)Sprinklr, Inc. operates in a highly competitive environment with limited sustainable advantages. The Moat pillar evaluates competitive advantages across five dimensions: Switching Costs, Network Effects, Cost Advantage, Intangible Assets, and Scale & Ecosystem. Sign in to customize moat ratings for CXM.
Score Composition
Financial Data
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How is the CXM UQS Score Calculated?
The UQS (Unified Quality Score) for Sprinklr, Inc. is calculated using a proprietary 6-pillar framework with 29 financial metrics. Each pillar evaluates a different dimension on a 0–100 scale, then combines into a single weighted score. Scoring thresholds are calibrated per sector. Momentum is an optional Pro toggle — without it, you get the 5-pillar / 25-metric core shown below.
Quality (25%) measures profitability and capital efficiency — ROIC, ROE, margins, GP/Assets, and FCF Yield.
Moat (25%) assesses Sprinklr, Inc.'s competitive advantages across switching costs, network effects, cost advantages, intangible assets, and ecosystem scale.
Growth (20%) tracks revenue trajectory and earnings momentum, combining historical results with analyst forward estimates.
Risk (15%) is inversely scored — lower leverage and strong balance sheet health result in higher scores.
Valuation (15%) measures whether Sprinklr, Inc. is fairly priced using earnings yield, price-to-FCF, PEG ratio, and EV/EBITDA relative to sector peers.
Six investor-inspired presets are available, each with different pillar weights: Balanced, Buffett, Munger, Lynch, Cathie Wood, and Graham. The public score shown here uses the Balanced preset. Learn more in our FAQ.